Welcome to the IT RatRace!
"Those who cannot remember the past are condemned to repeat it" --I have been working in IT for over 25 years now, and I'm constantly reminded of George's quote (above). Company after company keeps making the same mistakes when it comes to IT service. This has prompted me to create this blog and list each issue so that SOMEBODY might gain from my knowledge ...
George Santayana
So siit back and enjoy the ride that others have stumbled through before you ....